SATO (satoworldwide.com), a leading global provider of Auto-ID solutions that empower workforces and streamline operations, announced that it launched the CL4/6NX-J series, the world’s first Internet of Things (IoT) label printer service1 compatible with SATO Online Services (SOS), a cloud-based maintenance solution.
SOS is a maintenance service developed to provide virtual customer engineers that are always available around the clock. The service monitors label printers 24 hours a day 365 days a year to identify problems and provide support before they occur to ensure stable operations for customers. By analyzing logged data with the permission of customers, SOS enables improved operating rates and efficiency. The solution will be rolled out gradually, first in Japan and eventually in the United States, Europe and the APAC region.