Dr. Beumer, what can you tell us about trends that are currently important in intralogistics?
Dr. Beumer: Intralogistics is a cornerstone of the global economy. For companies it is no longer a necessary evil; it is crucial for gaining a competitive edge and creating added value. Moreover, it opens the way to new business models, such as e-commerce and customization of products and services. We’ve all discovered how convenient it is to order goods via the Internet. Online shops are open all the time, and customers can shop anywhere and at any time from a computer, tablet or smartphone. If they don’t like what they’ve bought, they just send it back.