Getting products into big box and club retailers is competitive. Along with strict product quality standards, timely completion of orders and quick shipping turnarounds must be met to stay on retail club shelves.
For one retail warehouse club supplier and a frozen food processor, packager and distributer in the southern U.S., the ability to maintain these standards and demand was jeopardized by a supplier error early last year. The supplier, manufacturer of the processing company’s chipboard packaging cartons in which many of their products are packaged, sent a large shipment of 70,000 cartons without pre-applied adhesive tapes. These missing adhesive tapes were needed to seal the cartons after they were filled with frozen foods during production.