Native.AI, a real-time market and consumer intelligence provider, announced a new platform for food and beverage (F&B) and consumer packaged goods (CPG) companies that’s designed to help brands uncover, analyze and act on customer feedback to improve product offerings. The company also announced $1.75 million of strategic pre-seed funding.
The company says its new AI-powered platform uses natural language processing (NLP) to deliver real-time analysis of consumer feedback from point of sale (POS), e-commerce reviews, social media and smart labels. This allows brands to proactively adjust product formulations, supply chains, pricing, packaging and more to increase sales, satisfaction and loyalty.