Born on the Upper West Side of Manhattan, Levain Bakery is famous for its thick, gooey cookies available in an assortment of flavors. With the popularization of its baked treats growing across the country prior to the pandemic, the 26-year-old New York institution was already underway in its transition into a nationwide brand. As one of the first bakeries to offer online shipping for pre-baked goods, Levain more recently made its debut in grocery stores with the launch of Levain Bakery frozen cookies. However, the company needed more than just a head start when the onset of COVID-19 contributed to an explosion of online orders. With the help of RRD, a leading global provider of marketing and business communications, Levain accelerated changes to its package design and addressed logistical growing pains, enabling the company to continue thriving in unprecedented times.
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