Exhibitor Resources

Each exhibiting space includes one 6 ft. x 30 in. skirted table, 8 ft. tall back drape, two chairs, and a 5.5 x 17 inch identification sign with your company name on your tabletop.

NOTE: Due to space limitations, all freestanding exhibit displays, signs or banners must be no wider than 6 feet. Exhibits are limited to table-tops, pop-up and similar hand-carried displays.

Exhibitor Set-Up

Exhibitor move in and set-up will take place on Wednesday, February 12 from 6:00 – 9:00 am, the same day as the expo. All exhibits must be operational and ready for business by 9:00 am.

Hand-Carried Materials: Unloading / Loading

Exhibitors will need to hand carry their material from the parking garage to the expo. Please bring your own carts/dollies. There will be none available at the Center.

Another option is to pull up to the MLK Street Entrance. You will need to pull up your vehicle to the MLK Street Entrance, stop in the right lane and put your car flashers on. We recommend having two people unload at this location - one person to stay with the car at all times while the other person carries the equipment into the expo. Once unloaded, the vehicle must be moved to a parking garage. The Center is not liable for any traffic violation tickets.

NOTE: Neither Converters Expo South nor the Charlotte Convention Center is liable for any traffic violation tickets received by exhibitors.

Storage of freight or other exhibit material is not permitted in the Ballroom or surrounding areas.


Pre-Show Shipments & Storage

The Charlotte Convention Center does NOT accept shipments. All pre-event shipments must be handled by PRX Exposition Services. Contact information for PRX will be posted soon.

You will receive an email from PRX Exposition with a link to the exhibitor kit so you can make arrangements for your in-bound and out-bound shipments.

PRX Exposition Services will have a team onsite at 6:00 am on February 12th to make sure your materials have been delivered directly to your tabletop. PRX Exposition Services will also have a crew to assist with outbound package shipments during teardown at 3:30-5:00 pm that same day.

For more details and assistance with shipments, contact Customer Service at PRX Exposition Services, 803-926-5300 or Kerri Fielder, kfielder@prexposition.com.

Lead Retrieval

Lead Retrieval services are available at Converters Expo South 2020. Attendee badges will have an encrypted barcode containing full contact information. Handheld devices to scan the barcodes are provided by ATS – American Tradeshow Services.

To order a device: Respond to email received directly from ATS, or E-mail Order Form to orders@american-tradeshow.com, or Contact ATS directly at 985-809-0600 ext 777. Deadline for discounted rate is January 24, 2020

Electrical and AV Equipment

To order electrical service for your exhibit space, please complete the Electrical Order Form. Please note that exhibitors must arrange and pay for electricity no later than 21 days prior to the show. For questions or to pay by phone, contact Smart City at 888-446-6911 or csr@smartcity.com. AV Equipment is also available for rent through PSAV at the Charlotte Convention Center. To order AV equipment, contact PSAV at 704-339-6184 or AWatkins@PSAV.COM.

Internet and Phone Services

The Charlotte Convention Center provides wireless internet at no charge to exhibitors and attendees. It is available within the meeting rooms in the upper levels of the facility only, at a speed of 768kbps upload/download. Faster internet service, along with phone lines, are available at an additional cost.

To order, please complete the Internet/Telephone Service Form and email to csr@smartcity.com or fax to 702-943-6001. Order must be submitted no later than 14 days prior to the show. If you have questions on Internet/Telephone services or need assistance in placing an order, please call Smart City Networks at 1-888-446-6911.

Compressed Air and Water Service to exhibits are not permitted by the Convention Center.


Exhibitor Tear-Down will take place immediately after the Expo concludes on Wednesday, February 12 from 3:30-5:00 pm. Materials that were hand carried into the Convention Center should be removed in the same manner.

EXHIBITORS ARE PROHIBITED FROM STARTING BOOTH TEARDOWN PRIOR TO 3:30 PM. All exhibits must remain open, intact and staffed until the conclusion of the Expo.

Outbound Shipments

Outbound shipments, using any of the freight companies, must be pre-arranged through PRX Exposition Services. They will be onsite at 3:00 pm to handle paperwork and removal of shipments. Fill out paperwork at the PRX desk onsite and then leave boxed materials on your tabletop with appropriate labels attached.

Any unpacked and/or unlabeled materials left after 5:00 pm will be discarded.