Exhibitor Resources

Here you will find important details, deadlines, and specifications in regards to your exhibit at Converters Expo South.

Included in Exhibit Space

Each exhibiting space includes one 6 ft. x 30 in. skirted table, 8 ft. tall back drape, two chairs, and a 7” x 44” identification sign with your company name on your tabletop. The Richardson Ballroom is fully carpeted.

NOTE: Due to space limitations, all freestanding exhibit displays, signs or banners must be no wider than 6 feet. Exhibits are limited to table-tops, pop-up and similar hand-carried displays.

Directory Listing

As an exhibitor you receive a company listing in the on-site Show Directory. A directory listing includes company name, contact listing (email address and phone number), website link, booth # and 50 word company description.

All exhibitors will receive an email with a link to add/update your profile on the Converters Expo South interactive floor plan. The profile that is uploaded to the floor plan will be used to create each exhibiting company's directory listing in the Show Directory. If you have any questions or need assistance uploading your company profile please contact:

Ceci Quispe
Event Coordinator

To ensure that your company is accurately identified in the Exhibitor Profiles portion of the Show Directory, please be sure to update your profile on the interactive floorplan no later than January 12th.

Make your company stand out in the Show Directory by purchasing a Logo Upgrade.

Exhibitor Set-Up

Exhibitor move in and set-up will take place on Wednesday, February 23, from 6:00 – 9:00 am, the same day as the expo. All exhibits must be operational and ready for business by 9:00 am.

Hand-Carried Materials: Unloading / Loading

Exhibitors will need to hand carry their materials from the parking garage to the expo. Please bring your own carts/dollies. There will be none available at the Center.

Another option is to pull up to the MLK Street Entrance. You will need to pull up your vehicle to the MLK Street Entrance, stop in the right lane and put your car flashers on. We recommend having two people unload at this location - one person to stay with the car at all times while the other person carries the equipment into the expo. Once unloaded, the vehicle must be moved to a parking garage. The Center is not liable for any traffic violation tickets.

NOTE: Neither Converters Expo South nor the Charlotte Convention Center is liable for any traffic violation tickets received by exhibitors.

Storage of freight or other exhibit material is not permitted in the Ballroom or surrounding areas.

Pre-Show Shipments & Storage

We are pleased to announce that PRX Exposition Services has been named as the official general service contractor for the 2022 Converters Expo South. All pre-event shipments must be handled by PRX Exposition Services.


PRX Exposition Services will have a team onsite at 6:00 am on February 23rd to make sure your materials have been delivered directly to your tabletop. PRX will also have a crew to assist with outbound package shipments during teardown at 3:30-5:00 pm that same day.

PRX offers a paperless service kit for arranging material handling or browsing additional furnishings for a successful event. We encourage you to use their safe and secure website to place your order through a customized login link that will be emailed to all vendors after your booth registration is confirmed. PRX will begin sending emails to the registered exhibitor contact starting November 15. If you do not receive an email from PRX, please check your Spam or Clutter filters for an email titled “Access to PRX Exposition Services".

If you need ordering assistance or did not receive the initial ordering email please don’t hesitate to contact PRX Exhibitor Services at prx@prexposition.com.

The discount deadline for orders is Monday January 31, 2022

Electrical and AV Equipment

To order electrical service for your exhibit space, please complete the Electrical Order Form. Please note that exhibitors must arrange and pay for electricity no later than 14 days prior to the show to be eligible for advanced rates. For questions or to pay by phone, contact Smart City at 888-446-6911 or customerservice@smartcitynetworks.com. AV Equipment is also available for rent through Encore Global at the Charlotte Convention Center. To order AV equipment, contact William Dail at 704-339-6183 or william.dail@encoreglobal.com.

Internet and Phone Services

The Charlotte Convention Center provides wireless internet at no charge to exhibitors and attendees. It is available within the meeting rooms in the upper levels of the facility only, at a speed of 768kbps upload/download. Faster internet service, along with phone lines, are available at an additional cost.

To order, please complete the Internet/Telephone Service Form and email to customerservice@smartcitynetworks.com or fax to 702-943-6001. Order must be submitted no later than 14 days prior to the show. If you have questions on Internet/Telephone services or need assistance in placing an order, please call Smart City Networks at 1-888-446-6911.

Compressed Air and Water Service to exhibits are not permitted by the Convention Center.


Exhibitor Tear-Down will take place immediately after the Expo concludes on Wednesday, February 23 from 3:30-5:00 pm. Materials that were hand carried into the Convention Center should be removed in the same manner.

EXHIBITORS ARE PROHIBITED FROM STARTING BOOTH TEARDOWN PRIOR TO 3:30 PM. All exhibits must remain open, intact and staffed until the conclusion of the Expo.

Outbound Shipments

Outbound shipments, using any of the freight companies, must be pre-arranged through PRX Exposition Services. They will be onsite at 3:00 pm to handle paperwork and removal of shipments. Fill out paperwork at the PRX desk onsite and then leave boxed materials on your tabletop with appropriate labels attached.

Any unpacked and/or unlabeled materials left after 5:00 pm will be discarded.

If you would prefer to take your boxes to a nearby FedEx or UPS drop off facility, please see below nearest locations:

601 S College St
Located in: The Westin Charlotte
Charlotte, NC 28202
(704) 333-6609
The UPS Store
501 S College St
Located in: Charlotte Convention Center
Charlotte, NC 28202
(704) 339-6036

Lead Retrieval

We have partnered with American Tradeshow Services (ATS) this year to provide lead retrieval services to our exhibitors. To take advantage of this new service, please complete the Order Form and email it to orders@american-tradeshow.com. You can also contact ATS directly at 985-240-5507 to place an order, or if you have any questions. The deadline date for the ATS discounted rate is January 28, 2022.

For more information about the benefits of lead retrieval services, please review the Lead Retrieval 101 handout from American Tradeshow Services.

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