FAQ - Subscriptions

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How do I contact customer service?

Customer Care is available  8 AM - 4:30 PM CST

  • By phone: Toll-Free: (800) 952-6643
    • Outside of USA: (847) 559-7399
  • By email: PSNews@omeda.com
  • By mail:
    PO BOX 2146
    Skokie, IL 60076-7844

How do I contact editorial & advertising?
 

All editorial and advertising contacts can be found here.

Contact Us.

How do I sign up for eNewsletters? 

You must a paid subscriber to Packaging Strategies News to receive the eNewsletter. Use this link for more information.

If you are interested in additional free eNewsletters you can sign up at www.packagingstrategies.com/newsletters

I'm already a paid subscriber but I can't login to the website.
 

You must register online at www.packagingstrategies.com/register to set up your login/email and password.

Your email address must be the same email address you used for your subscription. You will receive an activation email verifying your registration.

You must click on the link in the email to activate your registration. If you are still having difficulty, reach out to Customer Care by phone (800) 952-6643 or email PSNews@omeda.com.   

What If I forgot my password to the website?

Go to packagingstrategies.com/password to reset.

If I'm not a subscriber, can I still visit the website for free?
 

You can read a selection of packagingstrategies.com content for free each month before being asked to subscribe.

For unlimited access, subscription is required. 

How do I change my account information such as address, name or email address?

Use this link to update your account information or contact Customer Care. 

How do I request a receipt for my order?

As long as an email address is provided at the time of your order, you will receive an email confirmation/receipt of your order.

If you did not provide an email address, please contact Customer Care by phone (800) 952-6643 or email PSNews@omeda.com.   

What is my expire date?
 

You can review all of your account information by using this link.

Will I be billed monthly or annually?

All subscriptions are billed annually.

Is there a money-back guarantee?
 

If at any time you are not satisfied with your subscription, simply cancel and receive a refund for your unused subscription balance. 

Do you offer group packages?
 

Yes, you can request a group package or you may purchase a site license. A site license grants your company unlimited access, allowing distribution to as many people within your organization and/or you can post on your company intranet.

For more information about group packages, please contact Victoria Julson at (248) 833-7315 or julsonv@bnpmedia.com.  

How do I renew my subscription?
 

Login to My Account and renew your subscription.  

Can I receive a sample issue of Packaging Strategies? 

Of course, please go to www.packagingstrategies.com/sample to download your sample issue.

How can I access Packaging Strategies' Directory? 

Please visit http://www.thepackaginguide.com. 

How can I find out more information on Packaging Strategies Conferences? 

Please visit http://www.packagingstrategies.com/events.