S+S Inspection Inc., (www.sesotec.us/) part of the German based S+S Separation and Sorting Technology Group, is bucking the current economic trend with an expanding customer base in North America, which includes users in a wide range of industries from plastics moulding and recycling to food and pharmaceuticals. To maintain the high level of before and after sales service available to its growing number of users, S+S Inspection has moved its HQ from Niagara, NY, to a more central location in Bartlett, IL, close to Chicago and just 20 minutes from O’Hare.
The move to and organization of the new facility was managed by S+S North America General Manager, Werner Fleps, who is responsible for the effective operation of the total S+S business in North America , including the enhanced design and manufacturing capability. The new building incorporates an optical sorting line for recycling customers and an applications laboratory with a complete range of X-ray inspection and metal detection equipment for the food and plastics industry sectors of the S+S business. These facilities allow potential customers to witness real time tests using their own materials and products, particularly important for X-ray applications in the food industry.
In-house design and production engineering capability has been expanded with the move to the new location. The customer service center, also based in Bartlett, provides a first line contact with our customers for after sales and technical support. To enable S+S to provide the quickest possible delivery of both new equipment and spares, both the machine and spares inventories have been significantly increased.
The existing sales and distribution capability has grown with the appointment of Tracey Hartje and Tony Rampino to strengthen the sales capability in the food and plastics markets respectively. Both have considerable technical and sales experience, know their markets and have already made significant contribution to the continued expansion of S+S in North America.
The move from Niagara to the more central location in Chicago will provide the best possible service to the rapidly expanding user base and cater for the growing demand for the company’s high quality metal detection and sorting equipment in North America. S+S as a group is not afraid to invest and this new headquarters demonstrates this approach in full.