Ken Miller

IoT and Consumer Packaged Goods Packaging

A Vision for Delivering Personalized Consumer Value

June 18, 2018

IoT (internet of things) technology is changing the retail shopping experience. Amazon Go allows consumers to walk out the door with merchandise, unhindered by the age-old checkout process we've come to accept.

Innovation Frustration: Five Ways to “Break Through”

Here are five reasons innovation goes wrong — and the actions you can take to right them.

Ken Miller

April 6, 2015

You know fresh insights remain undiscovered and there’s always a better solution. But you just can’t seem to find it.

Retooling Concept Development

Instead of single sketches, use integrated, descriptive deliverables to tell a story.

Ken Miller

November 7, 2013

Instead of single sketches, use integrated, descriptive deliverables to tell a story.

Home Air Fresheners: A Category that's Anything but Stale

Ken Miller

June 26, 2009

Of course, every product can’t meet the needs of every consumer. But it is important to consider a few need states that seem to characterize discrete groups of air freshener users.