Premier Tech Chronos launches the WECARE Guarantee
Premier Tech Chronos (PTC) (ptchronos.com), one of the largest packaging equipment manufacturers in the world, launches the WECARE Guarantee. “It reflects our code of conduct, symbolized by the word DRIVER, and demonstrates our belief that the client is the reason we exist and that we are committed to ensuring the success of his business,” says vice president of marketing & client services Simon Roy.
Our goal in implementing this code of conduct across the entire organization is to be renowned for customer care support by providing our clients with superlative service. We created a contest to encourage team members to share positive customer experiences and we reward them for this positive feedback. We also developed a training program for our team members in order to enhance the client’s experience every time a client deals with us.