Shh ... and You Just Might be Heard
by Brian Erdman
In the sea of “disruptive” strategies, there is hope for the quiet leader.
As an impressionable 19 year old in my first co-op assignment at a $50 billion consumer goods giant, I was introduced to many of the values and leadership qualities that made the company such a success. One that stuck with me was “seek first to understand and then to be understood.” This was a principle that I would buy into and model throughout my career—despite some early obstacles.